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12/04/2020 8:32 am  #1 Fails to initialise

On attemting to update to, setup hangs at "initializing....." and gets no further.

Turning off anti-virus does not help

Any ideas?



12/04/2020 1:49 pm  #2

Re: Fails to initialise

I m not sure what could cause that, but sometimes Wix writes an error log.

Btw, have just posted 11.5.7 for a customer requests, so you could try that.


12/05/2020 1:24 am  #3

Re: Fails to initialise


I left the installer running overnight (on a fast desktop machine) and it worked.

Now trying version 11.5.7

Just for interest were would the install log and/or error log be stored?

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