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    4/07/2019 2:46 am  #1

    NoRay
    Expert

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    Registered: 1/18/2019
    Posts: 45

    10.10.12 not responding at startup

    Hello all,
    I have a new computer, and expedition hangs from the start. It will not get past the "Does not respond"stage.
    I installed normally, as admin and with or without antivirus program. No difference there
    Any tips?

    Best regards

     

    4/07/2019 7:42 am  #2

    Ernie M
    Moderator

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    Registered: 11/05/2015
    Posts: 422

    Re: 10.10.12 not responding at startup

    You might have to contact Nick at Expedition Marine and get a new Site and License Key.
    Ernie

     

    4/07/2019 7:50 am  #3

    NoRay
    Expert

    Offline

    Registered: 1/18/2019
    Posts: 45

    Re: 10.10.12 not responding at startup

    Hi, thank you for responding. That is the plan, but Exp should open without licence too. I believe the program must be open to generate the code to obtain a new licence key.

       •Thread Starter
     

    4/07/2019 11:54 am  #4

    Nick
    Moderator

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    Registered: 9/16/2015
    Posts: 3,287

    Re: 10.10.12 not responding at startup

    Has Exp run on this computer before? If so, I suggest trying the Expedition System Restore app installed with Exp.

    If it is the 4D version, you must install the C-Map Maps manager first.

     

    4/07/2019 1:02 pm  #5

    NoRay
    Expert

    Offline

    Registered: 1/18/2019
    Posts: 45

    Re: 10.10.12 not responding at startup

    Virgin computer. I haven't thought about the manager at all, probably the culprit.
    Thanks

       •Thread Starter
     

    4/08/2019 12:43 am  #6

    NoRay
    Expert

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    Registered: 1/18/2019
    Posts: 45

    Re: 10.10.12 not responding at startup

    And that solved it indeed.

       •Thread Starter
     

     

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