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12/04/2020 8:32 am  #1


11.5.6.0 Fails to initialise

On attemting to update to 11.5.6.0, setup hangs at "initializing....." and gets no further.

Turning off anti-virus does not help

Any ideas?

Thanks

 

12/04/2020 1:49 pm  #2


Re: 11.5.6.0 Fails to initialise

I m not sure what could cause that, but sometimes Wix writes an error log.

Btw, have just posted 11.5.7 for a customer requests, so you could try that.

 

12/05/2020 1:24 am  #3


Re: 11.5.6.0 Fails to initialise

Update.

I left the installer running overnight (on a fast desktop machine) and it worked.

Now trying version 11.5.7

Just for interest were would the install log and/or error log be stored?

     Thread Starter
 

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