Expedition Expedition Navigation Software

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3/18/2020 6:24 am  #1


Error when buying sea maps through Expedition

Hi, when trying to buy C-maps through Expeditions I receive the following error:
"our records show that this device was registered by another user"
I have just bought the license from an authorized Swedish reseller so I donot understand why I get this error, what can I do?

 

3/18/2020 8:08 am  #2


Re: Error when buying sea maps through Expedition

sounds like it is talking about the laptop - not the expedition license...

i think the maps are locked to the motherboard some how.., at least i was told once, by c-map, that if i got a new motherboard for my laptop, i would need them to issue me a new c-map license.

c-map have given me a new license a few times when i got entirely new laptops

where did you get the laptop?

 

3/18/2020 8:22 am  #3


Re: Error when buying sea maps through Expedition

Thanks for your answer but in my case both the license and the labtop are new.  It is the first time that I am trying to buy C-maps inside Expeditions

     Thread Starter
 

3/18/2020 10:54 am  #4


Re: Error when buying sea maps through Expedition

In the USA I have had pretty good service over the telephone from C-map, when i had installation problems.

 

3/18/2020 11:29 am  #5


Re: Error when buying sea maps through Expedition

Hello,

There have been a few cases of this. What it means is that the C-Map system is confusing your computer with someone else's. The only solution is to contact C-Map.

Maybe email me too.

Last edited by Nick (3/18/2020 11:29 am)

 

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