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General Discussion » C-MAP » 2/07/2023 6:48 am

voodoomatz
Replies: 56

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JimmyH wrote:

I’m having the same issues, 4D charts are black, on a client’s computer running parallels. I get the feeling it’s something with the graphics drivers or open GL. Anyone who has solved this?

See posts #20 and ultimately #38

General Discussion » C-MAP » 12/16/2022 9:31 am

voodoomatz
Replies: 56

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cam23 wrote:

I just installed Version 18.1.1 (53328) and let it automatically update Parallels Tools on the VM and the charts are back to normal for me! :-) Thanks for your work on this @voodoomatz

Noice! I can confirm, it works.
The release notes are listing a OpenGL v3.3 related fix. Probably what did it for Expedition / C-Maps Manager as well.

To summarise for others...
Parallels v17.1.5 (51577) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.0.3 (53079) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.0.3 (53079) w/ Tools v18.0.3 (53079)   -   DOES NOT work
Parallels v18.1.0 (53311) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.1.0 (53311) w/ Tools v18.1.0 (53311)   -   DOES NOT work
Parallels v18.1.1 (53328) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.1.1 (53328) w/ Tools v18.1.1 (53328)   -   WORKS

Thanks everyone!
 

General Discussion » C-MAP » 12/16/2022 12:16 am

voodoomatz
Replies: 56

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..as some were asking, yes, I'll keep you all updated here regarding the troubleshooting with Parallels.
So far I managed to push through level 1 support and the issue has now been escalated to level 2.

standby for further comms

Suggestions for new features and capabilities » Add "Rotate" and "Pitch" to Chart pane » 12/11/2022 6:23 am

voodoomatz
Replies: 2

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Nick wrote:

...It was easier than what I was intending to work on today, so it is now implemented for the next update.

Works amazing!!

Two minor details I noticed while testing:
1) With right-click+down you can change the pitch to a minimum of 11. Using C-Map/Adv you can go as low as 10.
2) With right-click+up you can change the pitch to a maximum of 90. Using C-Map/Adv you can only go as high as 80.

Neither affects usability nor the feature itself. Just thought I mention it.

Thanks heaps!

General Discussion » C-MAP » 12/10/2022 5:13 am

voodoomatz
Replies: 56

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Nick wrote:

I don't know if that wil help them.

The problem could be either in C-Map or in the OpenGL-Direct2D conversion. 

We could test the latter with a build that didn't use accelerated option (the 'OpenGL to Expedition is accelerated').

We also have a C-Map sample app that would determine if it is in there.

@Nick: I'm not sure... My thinking is, it was working perfectly fine with the Parallels graphics adapter v17 and now it's not with Parallels v18. So hoping they can get it fixed on their end?!

General Discussion » C-MAP » 12/10/2022 4:46 am

voodoomatz
Replies: 56

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I couldn't help myself ...🙈

I can confirm v18.1.0 does NOT fix the issue.

I just tested:
Parallels v17.1.5 (51577) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.0.3 (53079) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.0.3 (53079) w/ Tools v18.0.3 (53079)   -   DOES NOT work
Parallels v18.1.0 (53311) w/ Tools v17.1.5 (51577)   -   works
Parallels v18.1.0 (53311) w/ Tools v18.1.0 (53311)   -   DOES NOT work

Btw, I'm in contact with the Parallels 1st level support - it's dreadful but I am hoping to get through to the next level with some persistency 😄

General Discussion » C-MAP » 12/10/2022 4:16 am

voodoomatz
Replies: 56

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Tigger_B wrote:

I have just checked for updates in Parallels, and I have found this:
[...]
Has anyone tried it yet?!  
"Multiple graphics and stability issues..." sounds positive, but I thought I would check if anyone has any more insight before going for it. 

I am running v18.1.0 now (with the Tools from v17.1.5).
I think - but I am not 100% sure - I was running v18.1.0 with the v18 Tools when I was seeing the black chart issue.
Unfortunately, Parallels version history does not give us the date of the individual releases. However, https://kb.parallels.com/en/129060 was updated last on 1 November. So that supports my thinking that I was already on v18.1.0.

You can always try the update...😉

General Discussion » C-MAP » 12/08/2022 9:39 am

voodoomatz
Replies: 56

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Tigger_B wrote:

I had been following the same route to the Configuration options / settings as you describe
[...]
Less options than those that you see...
 

I am using the Parallels Pro Edition. Are you using Standard? Maybe that's causing the difference?

Tigger_B wrote:

If I miss to cancel the automatic update that starts every time as you say, then I will take a screen shot and share it here!!
 

No, I hope you won't!!! Well, now you know how to fix 😄
But seriously, this is probably triggered in some autostart file within Windows. Maybe check there? ..or wait for a fix from Parallels.

General Discussion » C-MAP » 12/08/2022 6:56 am

voodoomatz
Replies: 56

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Tigger_B wrote:

...
The only thing I have not managed to replicate is the disable function for the Parallels Tools update.

Click the little cogwheel in the Control Center...

Then click here...

In English: Options > further options > automatically update parallels tools (bottom right tick box)

General Discussion » C-MAP » 12/08/2022 6:52 am

voodoomatz
Replies: 56

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Does anybody have a screenshot of the black chart issue?
I forgot to take one and now the Parallels Support is asking. Don't really want to break and re-fix again 😡

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