Expedition Navigation Software 
This forum is hosted for free by Boardhost. Create your own free forum!
1 - TriumphSC52
- Expert
Offline - Registered: 5/01/2023
- Posts: 21
C-Map Loading to Expedition Issue After Updating
I have updated the c-map on my expediton computer. But the chart still says out of date. I have rebooted but still the same. Can you please tell me how to update the c-map chart? Thank you
- Steve@TRIUMPHSC52
- Nick
- Moderator
Offline
- Registered: 9/16/2015
- Posts: 3,168
Re: C-Map Loading to Expedition Issue After Updating
I presume this is 4D?
If so, when people have seen this in the past, a solution is to remove the chart area and re-download.
- Fishmane
- Member
Offline
- Registered: 4/14/2025
- Posts: 2
Re: C-Map Loading to Expedition Issue After Updating
I have a (possibly) similar issue, did you find a fix TriumphSC52?
I've followed the suggestions here after purchasing the C-Map update on 18 Apr 25, removed and redownloaded charts, rebooted but I still get the pop-up alerting me, specifically to an "obsolete cartridge".
Is C-Map's use of "obsolete cartridge" what regular people call "out of date charts"? If not maybe I don't have the same problem?
Below is the text from Expedition (12.3.4), if anyone can help a lost soul here???
Uk, Ireland And The Channel
EW-D226
Release: 16/05/2023
Programmed: 18/04/2025
Purchased
4D
Obsolete Cartridge
- TriumphSC52
- Expert
Offline
- Registered: 5/01/2023
- Posts: 21
Re: C-Map Loading to Expedition Issue After Updating
My issue is the same. Obsolete Charts. I did update but have not been able to fix, yet. Will be trying again.
- Steve@TRIUMPHSC52
- •
Thread Starter- Nick
- Moderator
Offline
- Registered: 9/16/2015
- Posts: 3,168
Re: C-Map Loading to Expedition Issue After Updating
C-Map will says the charts are obsolete if older than 12 months, even if an update isn't available.
- Fishmane
- Member
Offline
- Registered: 4/14/2025
- Posts: 2
Re: C-Map Loading to Expedition Issue After Updating
Thanks Nick. So in my case at least, can I just ignore the pop-up message as a bug in the system? Given my 'programmed date' is less than 12 months?
And if it is a bug, is there somewhere I should report that to at least make the devs aware?
- iscotland
- Contributor
Offline
- Registered: 6/05/2023
- Posts: 7
Re: C-Map Loading to Expedition Issue After Updating
Nick is correct ( of course) - deleting the chart and re-downloading was the solution for us when we got that message.
Last edited by iscotland (5/17/2025 6:12 pm)
- cbulger
- Member
Offline
- Registered: 4/12/2024
- Posts: 3
Re: C-Map Loading to Expedition Issue After Updating
I am having the same issue. Both versions of the Chart Files are on my PC - but Expedition seems to be pointing to the "Obsolete" version. Did you directly delete all the files in the folder:
C:\ProgramData\Expediton\MapsManager\CHARTS\NA-D062
or is there a way to remove the correct files using MapsManager?
- Nick
- Moderator
Offline
- Registered: 9/16/2015
- Posts: 3,168
Re: C-Map Loading to Expedition Issue After Updating
Normally you would delete them with the C-Map Maps Manager.
I did see a case where the C-Map support got the customer to manually delete the old files.
- Astolfo
- Expert
Offline
- From: Seattle, WA USA
- Registered: 8/12/2022
- Posts: 30
Re: C-Map Loading to Expedition Issue After Updating
I get this error when downloading "2232 - 1047 - 2025/05/21 10:52:33 [[ERROR]CartridgeManager::EventListeners::MapStatus::retrieveLocalProductInfo] Conversion failed for product CM with Delivery web and Type "
I have no idea what the error is, and regardless how many times I download the file still telling me the chart is from 2021 when it is from the latest update in 4/19/2025...